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You know how important customer service is to the success of your business.  You know that in today’s competitive environment, service can be your competitive advantage.

You probably have a sales and marketing plan in place, but do you have a customer service strategy in place? 

A lot of companies don’t.  Companies that do, companies that take a strategic approach to customer service, enjoy higher satisfaction scores from their employees and their customers. That translates into higher retention rates, higher return visitor rates, an enhanced reputation and a better bottom line!

If you are looking for some help, some insight and some guidance on how to improve the service your customers receive, fill out the form below for a FREE 30 minute consult with me.

I look forward to talking to you soon!

Laurie Barkman
(204) 995-5836
lbarkman@servicedge.ca 
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